FAQ

FAQ

HOW DO I RETURN?

Visit our returns center and store policies pages to see all information about returns and shipping.
Clearance items are final sale. No returns.

WHAT IF THERE IS SOMETHING WRONG WITH MY ORDER?

If you received the incorrect product, your item is damaged, or you are missing something from your order, please reach out to info@raedunnwear.com right away with your Name and 4-Digit Order Number.

CAN YOU HELP ME WITH A PRODUCT I PURCHASED IN-STORE?

If you purchased your product from AMAZON, TJ Maxx, Winners, etc. you must contact them directly for any issues with your purchase including missing or broken items, and other defects or performance issues, within their purchase window. We are not able to address issues with products such as kitchenware, home decor, appliances, ceramics, luggage, etc.
To submit inquires regarding Rae Dunn products not sold on RaeDunnWear.com (i.e. kitchenware, home decor, appliances, ceramics, luggage, etc.), please visit http://www.raedunn.com/contact.

WHY ISN'T MY COUPON WORKING?

Please add your discount code at checkout and click "Apply"
Automatic discounts, like site-wide sales or Buy One Get One, will be applied to your total at checkout.
If you are still having issues with a coupon, reach out to info@raedunnwear.com and we'll be happy to assist you.

For all other inquiries about Rae Dunn Wear, please email info@raedunnwear.com

This customer service contact is only for apparel, sleepwear, and accessories purchased on the Rae Dunn Wear website. We do not have a phone number.

For all inquires regarding Rae Dunn products not sold on RaeDunnWear.com, please visit http://www.raedunn.com/contact.

*Rae Dunn Wear Customer support representatives will respond to inquiries within 24 - 48 hours during regular business hours. We may be unavailable during federal and other observed holidays. We are not available weekends. We appreciate your patience and understanding!*

Thank you!