Orders placed after 11:00 AM EST will be processed the following business day. Please allow 2-3 business days for processing. Orders will not ship on the weekends. You will receive an email confirmation when your order is received and another email when your order is shipped, which will include tracking information. There may be an extended shipping and handling time during holidays or situations out of our control, such as inclement weather. Expected delivery days are not promised and are strictly an estimation of shipping time. Delivery may fall outside of this shipping window depending on carrier delays.

UPS cannot ship to PO Boxes.

Please note that we are not responsible for extended shipping times. Shipment and customs times will vary.

Orders over $50 ship for free. This does not include international orders. Free Shipping applies to orders over $50 after coupons.

Orders containing accessories, such as eyewear or watches will ship in multiple packages and may have an additional shipping charge. Accessories ship only on Tuesday and Thursday, so there may be a delay in delivery times.

 

Return/Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to make a return. Items must be marked as "shipped" via the tracking number within 30 days of receiving your item.

HOW DO I RETURN/EXCHANGE?

• Visit our returns center and follow instructions to begin the return process.
• Select the items you would like to return and indicate the reason(s).
• You will receive a confirmation email when we receive, approve, and process your return.
• There is a 20% restocking fee for returns.
• We do not offer exchanges.

For further assistance, you can contact us at info@raedunnwear.com. 

WHAT ITEMS ARE RETURNABLE?

• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags.
• Accessories cannot be returned.
• Dunn Deals and Clearance items cannot be returned or exchanged.

ARE THERE ANY CHARGES FOR RETURN?

• Original shipping charges are non-refundable.
• You are responsible for return shipping fees.
• A 20% restocking fee will be applied to your refund.

HOW SOON WILL I GET MY REFUND?

• Once your returned item is received and inspected, we will send you an email to notify you. 
• Your refund will be processed and a credit will be applied to the chosen method of payment within 5-10 business days. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please document the damages and be prepared to send photo evidence of damage or issues.